Account Control

Delete your account

You can permanently delete your Geniot account and the data associated with it.

01Delete in the app

Open Geniot and go to More → Delete Account. After you confirm, your account and associated cloud data are permanently deleted.

02Request deletion without the app

If you no longer have access to the app, email us from the address associated with your account. Include your sign-in method (Google or Apple) and your nickname, if available. Never send your password or payment information.

Request account deletion

If your email app does not open, copy this address and send your request manually:

[email protected]

03Data we delete

  • Your account and authentication identifiers
  • Your email address, nickname, and profile data
  • Cloud game progress and leaderboard records associated with your account
  • Other personal or gameplay data stored by us and associated with your account

Records that must be retained for legal, security, fraud-prevention, or transaction-compliance purposes may be kept only for the required period. Any such retention is handled as described in our Privacy Policy.

04What happens next

  1. 01We verify that you own the account.
  2. 02Deletion begins after verification. We may request limited additional information if ownership cannot be confirmed.
  3. 03We email you when the deletion is complete.